Travelopia is the travel work we can talk about by name. TCS World Travel, a premium luxury operator in the group, asked us to take over their Drupal site after a difficult experience with an offshore development house. We upgraded it, rebuilt key sections, and wired sales into Pardot. Alongside that we spent several years with Travelopia on consultancy, solution architecture and development management across the portfolio.
TCS World Travel
Background
TCS World Travel provides premium luxury travel for bespoke clientele. After a difficult experience with an offshore development house, they approached us to take over maintenance and development of new features.
What we did
We upgraded Drupal 8 to 9, a migration the previous provider had struggled with for several months. We also redeveloped an entire section of the site based on business KPIs and design changes, including a complete new look for existing group trips. We implemented a new search feature for trips that made it easier to work with, and did significant work on Pardot and Google Analytics 4 integrations. Enquiries and interactions were logged into Pardot via Drupal webform and custom handlers, allowing the sales team to approach customers with full context. We also fixed and enhanced other aspects of the site.
Results
The website remained usable at a time when the business was looking to utilise their web team in house. Fast responses to feature requests and bug fixes meant more features were completed each month, making the entire website more profitable for the business and generating more leads.
Travelopia: consultancy and development management
Beyond the TCS site we worked with Travelopia for several years, supplying consultancy, solution architecture, and development management. That meant advising on technical direction, designing systems and integrations, and overseeing development delivery across their portfolio.
We also built an automated Drupal package import system for a Canadian travel operator. That engagement is under NDA, so it has its own article without naming the client or showing the site.
