Privacy & Cookie Policy

At Digidrop, we respect your privacy and are committed to protecting your personal data. This notice explains what information we collect, how we use it, and the choices you have.

1. Who we are

Digidrop Ltd is a digital agency specialising in web development, support, and hosting services. We act as the data controller for the personal information collected through this website.

2. What data we collect

We may collect and process the following types of information:

  • Contact details – such as your name, email address, phone number, and company when you submit a form.
  • Project information – details you provide about your website, services, or support needs.
  • Usage data – basic analytics about how you interact with our site (pages visited, time on page, device type).
  • Technical data – IP address, browser type, and other standard web server logs.

3. How we use your information

  • To respond to enquiries and provide quotes or proposals.
  • To deliver and maintain our services and support.
  • To improve our website, content, and user experience.
  • To comply with legal or regulatory obligations.

4. Cookies & tracking

We use a small number of cookies to keep the site running smoothly and to understand how it is used. These include:

  • Essential cookies – required for core functionality, such as remembering your cookie preferences.
  • Analytics cookies – used to collect aggregated, anonymous statistics about site usage (for example, page views and popular content).

You can control cookies through your browser settings and by using the options presented in our cookie banner.

5. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Enquiry and support data may be kept for a reasonable period to manage our relationship with you and to maintain accurate records.

6. Sharing your data

We do not sell your data. We may share information with trusted service providers (for example, hosting, analytics, or error monitoring providers) who process data on our behalf under appropriate safeguards. We may also share data when required by law or to protect our legal rights.

7. Your rights

Depending on your location, you may have rights over your personal data, including:

  • Accessing a copy of the data we hold about you.
  • Requesting corrections to inaccurate information.
  • Requesting deletion of your data, where applicable.
  • Objecting to or restricting certain types of processing.

To exercise any of these rights, please contact us using the details below.

8. Contact us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact:

Digidrop Ltd, The Well House, 4 Stable Court, Herriard Park, Herriard, Basingstoke, England, RG25 2PL
Email: [email protected]
Tel: 020 8050 1714

This policy may be updated from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for the latest version.