Client Support
Dedicated support for Digidrop clients and information about our support plans
Already a Digidrop client?
Use our dedicated support form to raise tickets directly with the team that knows your project. You can report issues, request changes, or ask questions in a single streamlined flow.
- 24/7 ticket submission
- Prioritised response based on your support plan
- Full history of your previous requests
Not a Digidrop client yet?
Our support plans are designed for organisations that rely on their digital platforms every day. Choose the level of cover that fits your stack, traffic, and internal team.
Essentials
From £750 / month
- Business hours support
- Core security & updates
- Ideal for single sites
Growth
From £1,500 / month
- Extended hours cover
- Change requests & improvements
- Perfect for growing teams
Enterprise
Bespoke pricing
- 24/7 SLA-backed support
- Multi-site & multi-region
- Dedicated technical lead